NOC Engineer

Onsite Navi Mumbai- Vashi

south star

greenhouse

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Job description

Join South Star in Navi Mumbai as a NOC Engineer, providing technical support in the telecom sector. You'll manage complex repair tickets and ensure high-priority incidents are resolved efficiently.

Details

Navi Mumbai - Vashi, work from office
5+ years in a network/telecom repair or escalation role
B.S. and/or M.S. in CS or related field a plus
Networking certifications such as CCNA/CCNP a plus

The work

Manage complex repair tickets and provide client-facing technical support
Own escalations through resolution across multiple network and voice technologies
Analyze, diagnose, and remediate complex customer issues end-to-end
Provide the highest level of technical support to internal and external customers