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shunnarahcareers

Jul 23

Intake Specialist

Onsite Boston, MA

go sales

greenhouse

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Job description

Join a personal injury law firm as an Intake Specialist in Boston, where you'll be the first point of contact for clients. Your role involves gathering information and supporting case evaluations in a collaborative environment.

Details

  • Boston, MA, 100% onsite
  • Minimum 1 year of experience in customer service or intake preferred
  • Proficiency with Microsoft Office

The work

  • Answer incoming calls and respond to online inquiries from potential clients
  • Gather key details about accidents and injuries during the intake process
  • Accurately enter client information into the firm’s case management system
  • Work closely with attorneys to ensure cases are reviewed and routed efficiently