Sportsbook and Online Casino Customer Support Agent - Swing/Overnight Shift

Onsite New Jersey

player support

greenhouse

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Job description

Join Rush Street Interactive as a Player Support Agent, providing assistance to players through various communication channels. This role requires flexibility for swing or overnight shifts in Collingswood, NJ.

Details

Collingswood, NJ, hybrid role
$20.00 per hour during training, $20.75 to $24.00 per hour after probation
1+ years of customer service experience required
Flexible schedule including weekends, evenings, and holidays

The work

Deliver real-time support via chat, email, and phone
Assist players with account management and tech challenges
Guide players through promotions and game rules
Investigate and escalate complex issues as needed