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rushstreetinteractive

3 days ago

Sportsbook and Online Casino Customer Support Agent - Standard Shift

Onsite New Jersey

player support

greenhouse

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Job description

Join Rush Street Interactive as a Player Support Agent, providing assistance to players through various communication channels. This role is based in Collingswood, NJ, and offers a structured training program followed by a rotating schedule.

Details

  • Collingswood, NJ, work from office
  • $20.00 per hour during training, $20.75 to $24.00 per hour after
  • 1+ years of customer service experience required
  • Flexible schedule including weekends, evenings, and holidays

The work

  • Deliver real-time support across chat, email, and phone
  • Help players manage accounts and navigate gaming tools
  • Guide players through promotions and game rules
  • Investigate and escalate complex issues as needed