Customer Implementation Manager

Onsite Atlanta, GA

go implementation

greenhouse

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Job description

You will guide clients through the onboarding process as a Customer Implementation Manager in Atlanta. This role involves project management and ensuring customer satisfaction during implementation.

Details

Atlanta, GA, onsite three days a week
2-4 years of experience in software implementation
Project management experience required

The work

Lead project kickoffs and maintain communication with 50+ clients
Drive platform engagement for client administrators and drivers
Perform demos of the Relay platform to clients
Manage escalations and mitigate roadblocks during implementation