Customer Success Intern (German Speaking) (m/f/d)

Onsite Berlin

customer service

greenhouse

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Job description

You will support the Customer Success team in Berlin, focusing on the DACH market. Your role involves enhancing customer experience and managing post-sales journeys.

Details

Berlin, work from office
Minimum 6 months experience required
C1 German required

The work

Architect and implement post-sales strategy for the DACH market
Proactively identify and resolve customer challenges
Manage end-to-end post-sales journeys including onboarding and claims handling
Engage directly with customers via phone and email