Customer Success Manager

Onsite San Francisco, California

customer success management-750

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Job description

You will manage customer relationships to ensure satisfaction and retention at Okta in San Francisco. This role involves strategic planning and collaboration with various teams to drive customer success.

Details

San Francisco, on-site
$130,000—$178,000 OTE
3+ years of experience in customer success or account management
Willing to travel up to 25%

The work

Develop and nurture strong customer and C-Level relationships
Design and execute proactive success plans and Strategic Business Reviews
Champion customers internally and mobilize cross-functional partners
Identify renewal risk and collaborate with internal teams to ensure successful renewals