Customer Success Manager, Bilingual (German) - EMEA

Onsite Ireland

go customer success quota

greenhouse

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Job description

Join a bilingual team as a Customer Success Manager in Ireland, focusing on enhancing client relationships and driving revenue growth. This role involves working closely with German-speaking customers to ensure their success with Keeper's cybersecurity solutions.

Details

Ireland, hybrid position for those within commutable distance to Cork office
1+ years of experience in Account Management or SaaS Customer Success roles
Fluent in German and English

The work

Meet or exceed sales targets within SMB Cohort
Communicate with German speaking customers, both written and verbal
Negotiate contract renewals, cross-sells, and upsells with clients
Maintain strong relationships and conduct quarterly business reviews