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lightspeedsystems

11 days ago

Technical Support Specialist

Onsite Austin, Texas, United States

go customer service

greenhouse

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Job description

You will provide technical support to customers in Austin, Texas. This role involves troubleshooting and collaborating with teams to resolve issues.

Details

Austin, Texas, work from office
6+ months of technical support experience
Bachelor’s degree in information technology or related field
Skills: troubleshooting, customer service, Windows, macOS

The work

Provide technical support through various channels
Troubleshoot software and configuration issues
Assist customers with product setup and usage
Collaborate with Product and Engineering teams