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lightspeedsystems

Aug 10

Renewal Specialist

Onsite Austin, Texas, United States

reactgo sales

greenhouse

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Job description

You will manage customer relationships and focus on renewals at Lightspeed Systems in Austin. This role supports retention goals while ensuring high-quality service for schools.

Details

  • Austin, Texas, onsite
  • $60,000–$65,000 salary
  • 1-2 years client service experience required
  • Experience in SaaS industry preferred

The work

  • Manage the renewal lifecycle from quoting to order processing
  • Proactively reach out to customers 90 days before renewal
  • Maintain accurate data in CRM regarding licensing and agreements
  • Assist clients with licensing and invoicing requests