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lightspeedsystems

Sep 08

Account Manager

Remote · REMOTE, United Kingdom REMOTE, United Kingdom

sales

greenhouse

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AI TL;DR

You will manage and grow relationships with schools and education customers in the UK and Ireland. This role involves driving renewals and expanding the adoption of Lightspeed solutions.

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Solid listing · 60/100 against the market band on this page.

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  1. What would you ship in the first month as Account Manager at lightspeedsystems?
  2. Which tradeoff in the description would you ask about first?
  3. How do you explain a production incident to this team?
  4. What would you measure in the first two weeks?
  5. Which part of your last project maps to this stack?

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Job description

You will manage and grow relationships with schools and education customers in the UK and Ireland. This role involves driving renewals and expanding the adoption of Lightspeed solutions.

Details

  • Remote, United Kingdom
  • 2+ years of experience in account management, customer success, renewals, or B2B sales
  • Experience using CRM platforms such as Salesforce

The work

  • Manage a portfolio of schools, trusts, and education customers
  • Serve as the primary point of contact for assigned accounts
  • Identify cross-sell and upsell opportunities
  • Conduct regular account reviews to ensure customer satisfaction