Enterprise Support I (Contract)

Onsite Pittsburgh, PA

ios enterprise services

greenhouse

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Job description

You will provide technical support for various operating systems and tools at Latitude AI in Pittsburgh. This is a 6-month contract position focused on customer service excellence.

Details

Pittsburgh, PA, work from office
6-month contract
2+ years of IT desktop support experience
Bachelor's degree or equivalent experience required

The work

Provide Tier I and Tier 2 support services
Assist with ticket queue management and incident resolution
Device refresh deployment and migration support
User onboarding and off boarding support