Product Owner

Onsite Minneapolis, MN

information technology

greenhouse

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Job description

You will lead the vision and strategy for Service Desk operations in Minneapolis. This role focuses on improving employee experience and operational efficiency through effective product management.

Details

Minneapolis, MN, work from office
$90,000—$120,000 USD
5+ years of experience
Bachelor’s degree in information technology, Computer Science, Business, or a related discipline

The work

Define and communicate the Service Desk operations vision and multi-year roadmap
Own and prioritize the Service Desk ticket backlog based on various factors
Provide direction for Service Desk capabilities within ServiceNow ITSM
Build strong relationships with stakeholders and facilitate product discussions