gitlab
6 days ago
Customer Success Engineer, LATAM (Spanish, Portugese)
Remote Remote · Remote, Brazil; Remote, Mexico; Remote, United States
customer success
greenhouse
Match & cover letter
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Job description
As a Customer Success Engineer, you'll provide technical expertise and guidance to help customers maximize their use of GitLab. This role involves collaborating with various teams to support customer implementations and create valuable resources.
Details
- Remote: Brazil, Mexico, or United States
- $105,600—$158,400 USD salary for US residents
- Fluency in English and Spanish required; Portuguese is a plus
- Experience with GitLab use cases like source code management or DevSecOps
The work
- Engage with customers as a technical consultant during the post-sales journey
- Partner with Customer Success Managers to guide GitLab use case implementation
- Deliver customer-specific enablement through webinars and hands-on labs
- Develop workshops and reusable content in collaboration with cross-functional partners