gitlab
6 days ago
Customer Success Architect
Remote Remote · Remote, United States
customer success
greenhouse
Match & cover letter
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Job description
In this role, you will guide GitLab's customers in utilizing the DevSecOps platform to achieve their business goals. You will act as a primary liaison, ensuring customer satisfaction and driving adoption through strategic engagement.
Details
- Remote, United States
- Experience in customer success or related roles
The work
- Lead structured Accelerator programs from discovery through measurement
- Guide customers on best practices for using the GitLab platform
- Own a book of customers to drive adoption and satisfaction
- Design and deliver structured technical enablement programs