Job ID 199 - Process Specialist

Onsite Hyderabad, India

business operations

greenhouse

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Job description

Join a team in Hyderabad focused on transforming operations through AI collaboration. You'll work on process design and optimization while supporting customer service excellence.

Details

Hyderabad, Hybrid (1 day WFH, 4 days WFO)
Max 30 days notice period
2–5 years of experience in operations or customer service

The work

Review and approve AI-generated actions and provide feedback for optimization
Execute core operations and resolve escalated customer issues
Analyze data to identify automation opportunities and document workflows
Maintain accurate process maps and documentation for human and AI execution