IT Support Engineer

Remote Remote · Remote India, Remote EU, Remote South America

azure general & administrative

greenhouse

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Job description

You will manage IT systems and support for a remote team across various regions. Your role includes improving IT support processes and enhancing global onboarding.

Details

Remote: India, EU, South America
5+ years in IT, including 2+ years implementing IT management software
Advanced expertise with MacOS, Windows, Azure

The work

Resolve Tier 1 & Tier 2 IT support tickets
Manage laptop provisioning and de-provisioning
Administer identity providers like Google Workspace and Okta
Document best practices for IT processes