System Support Analyst

Onsite Washington, DC

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Job description

You will support a system that automates processes for government clients in the D.C. Metro Area. This role involves troubleshooting, collaborating with team members, and participating in Agile ceremonies.

Details

Washington, DC, Hybrid
$56,000 - $106,000
2+ years of system support experience
Associate's degree required

The work

Participate in Agile ceremonies and contribute to continuous improvement
Collaborate with team members to monitor the system and analyze issues
Identify and document resolutions for future reference
Assist users with system issues and questions in Tier II support