CPSD Agent - AETC GTIMS

Remote

department of defense (dod)

greenhouse

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Job description

Join DSA Inc. as a CPSD Agent in a remote role, supporting G/TIMS users across various sites. You will provide technical assistance and training while maintaining a DoD Secret Clearance.

Details

Remote work
$60,000—$61,000 USD
Must hold and maintain an active DoD Secret Clearance
Experience with Microsoft Copilot or equivalent AI solution

The work

Provide Tier 1 product support for G/TIMS users
Train users in current or upcoming new functionality
Gather help desk metrics and reports
Track and respond to user issues with G/TIMS capabilities