Service Support Technician

Onsite Tulsa, OK

partner company

greenhouse

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Job description

Join our team as a Service Support Technician in Tulsa, OK, where you'll handle remote support service calls for security systems. This role requires strong technical skills and experience in the low voltage security industry.

Details

Tulsa, OK, in-office position
Negotiable salary based on experience
3-5 years of experience in low voltage security industry
1-3 years of experience in remote troubleshooting

The work

Receive, review, and triage incoming service tickets
Diagnose and resolve technical issues remotely for security systems
Document troubleshooting steps and customer interactions
Collaborate with field service teams for seamless support