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digisecuritysystems

10 days ago

Service Manager

Onsite Dallas, TX; Oklahoma City, OK; Tulsa, OK

partner company

greenhouse

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Job description

You will lead the service department at Digi Security Systems, ensuring high-quality service delivery and customer satisfaction. This role requires strong leadership and management skills in a multi-location environment.

Details

  • Dallas, TX; Oklahoma City, OK; Tulsa, OK, in-person role
  • 5+ years of experience in service/service management
  • Bachelor's degree in business, engineering, or related field preferred

The work

  • Lead and manage the service department's operations
  • Collaborate with sales teams to increase service contract sales
  • Develop and refine maintenance service programs
  • Oversee remote support and onsite service technicians