Director of Lifecycle & Retention

Onsite Chicago, IL (Hybrid workplace)

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Job description

You will lead the lifecycle strategy to enhance audience retention and loyalty at Chicago Public Media. This role involves designing systems and frameworks to optimize supporter engagement across various platforms.

Details

Chicago, IL, Hybrid workplace
Experience in lifecycle strategy and audience engagement required

The work

Design and optimize lifecycle frameworks across brands and platforms
Establish performance goals and strategies for retention and engagement
Analyze lifecycle performance and recommend strategic improvements
Lead cross-functional collaboration to enhance audience experiences