Customer Retention Specialist

Onsite Charlotte, North Carolina, United States

customer retention (cfl)

greenhouse

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Job description

Join CPI Security in Charlotte, NC as a Customer Retention Specialist, focusing on customer service and relationship building. Help retain customers by resolving issues and enhancing their experience with our brand.

Details

Charlotte, North Carolina, United States, work from office
$50,000 to $80,000 Annual Compensation
2 - 3 years previous sales or customer retention experience

The work

Provide fantastic customer service focused on dispute resolution
Build value in the CPI brand to drive long-term relationships
Provide solutions-based approaches to retain customers
Champion the customer care process, troubleshooting technical issues