Customer Success Specialist, SMB

Onsite Mexico City, Mexico

customer success

greenhouse

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Job description

You will manage customer relationships and drive engagement for emerging customers in Mexico City. This role involves collaborating with various teams to ensure customer satisfaction and retention.

Details

Mexico City, work from office
Salary not specified
Experience in customer success preferred

The work

Support SMB customers as a product expert to drive adoption
Manage customer touch points with automated processes
Host customer webinars and facilitate collaboration
Align with Customer Success to grow existing accounts