butterflynetwork
Sep 15
IT Manager
Onsite · New York, NY Office
azure
service & delivery
greenhouse
Match & cover letter
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AI TL;DR
You will manage the IT Service & Delivery Team to enhance the technology experience for all employees. This role involves overseeing helpdesk operations and ensuring compliance with security requirements.
AI match
Clear role · 80/100 against the market band on this page.
Interview prep for this job
- What would you ship in the first month as IT Manager at butterflynetwork?
- Which tradeoff in the description would you ask about first?
- How do you explain a production incident to this team?
- What would you measure in the first two weeks?
- Which part of your last project maps to this stack?
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Job description
You will manage the IT Service & Delivery Team to enhance the technology experience for all employees. This role involves overseeing helpdesk operations and ensuring compliance with security requirements.
Details
- New York, NY, in-office position
- $130,000 estimated salary plus bonus and equity
- 7-10 years of IT experience required
- Experience with Azure preferred
The work
- Lead the helpdesk and service desk operations
- Manage end-user device lifecycle from procurement to retirement
- Oversee IT procurement and vendor management
- Define and report on service levels and drive automation