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butterflynetwork

20 days ago

IT Manager

Onsite New York, NY Office

azure service & delivery

greenhouse

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Job description

You will manage the IT Service & Delivery Team to enhance the technology experience for all employees. This role involves overseeing helpdesk operations and ensuring compliance with security requirements.

Details

  • New York, NY, in-office position
  • $130,000 estimated salary plus bonus and equity
  • 7-10 years of IT experience required
  • Experience with Azure preferred

The work

  • Lead the helpdesk and service desk operations
  • Manage end-user device lifecycle from procurement to retirement
  • Oversee IT procurement and vendor management
  • Define and report on service levels and drive automation