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alayacare

Aug 11

Professional Services Consultant (CAN)

Hybrid · Toronto, Canada

pso north america

greenhouse

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AI TL;DR

You will lead professional services projects for clients in the home healthcare sector. This role involves working closely with customers to ensure successful implementation and delivery of services.

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Solid listing · 60/100 against the market band on this page.

Interview prep for this job

  1. What would you ship in the first month as Professional Services Consultant (CAN) at alayacare?
  2. Which tradeoff in the description would you ask about first?
  3. How do you explain a production incident to this team?
  4. What would you measure in the first two weeks?
  5. Which part of your last project maps to this stack?

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Job description

You will lead professional services projects for clients in the home healthcare sector. This role involves working closely with customers to ensure successful implementation and delivery of services.

Details

  • Toronto, Canada, in-office work
  • $85,000—$100,000 CAD salary
  • 5+ years of relevant professional experience
  • 3+ years in SaaS consulting and/or healthcare implementations

The work

  • Lead project teams through requirements gathering and workflow design
  • Serve as a trusted advisor to customers, addressing issues as they arise
  • Support customers through digital transformation in home care operations
  • Develop customer testing and training plans and support execution