Customer Success Manager - Spain (m/f/d)

Onsite Madrid, Madrid, Spain

customer success

greenhouse

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Job description

Join Appinio as a Customer Success Manager in Madrid, where you'll help clients integrate insights into their decisions. You'll manage client relationships and ensure successful project execution.

Details

Madrid, Spain, on-site
Experience in Market Research or B2B Customer Success
Proficient in Spanish (C2 level) and fluent in English

The work

Manage multiple research projects from kickoff to delivery
Serve as the primary contact for client requests and project execution
Translate client questions into actionable study designs
Lead client onboarding and training sessions