Practice Operations Manager

Onsite Boston, MA

patient operations

greenhouse

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Job description

You will lead operations for a new clinic in Boston, ensuring high-quality service delivery. This role involves managing teams and collaborating across functions to enhance patient care and operational efficiency.

Details

Boston, MA, in-person position
$95,000–$115,000 per year + performance-based bonus
5+ years of experience in operations, preferably in healthcare or high-intensity environments
Bachelor's Degree preferred

The work

Oversee day-to-day clinic operations and ensure regulatory compliance
Hire, train, and develop clinic staff while fostering a positive team culture
Facilitate a member-centered experience and manage patient communications
Monitor and drive Key Performance Indicators (KPIs) within practice operations