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airtrunk

Sep 01

Associate Director, Customer Success

Onsite Mumbai, India

customer success

greenhouse

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Job description

Join AirTrunk as an Associate Director in Mumbai, focusing on customer success in the data center industry. You'll lead customer engagement and manage complex deals to support growth in the region.

Details

  • Mumbai, India, work from office
  • 5–7 years of experience in customer success or account management
  • Minimum 3 years in a mid-senior position

The work

  • Support customer engagement with global cloud service providers
  • Lead complex deals from proposal to contract execution
  • Develop and implement customer success strategies
  • Build relationships with key customers to understand their needs