Customer Success Manager - Italian speaker a bonus

Onsite Paris, France

go customer care

greenhouse

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Job description

Join Algolia as a Customer Success Manager in Paris, where you'll enhance customer relationships and drive product adoption. Collaborate with teams to ensure clients achieve their business goals and maximize the value of our platform.

Details

Paris, in-office
€62,000—€86,000 EUR
2 - 3 years relevant work experience
Fluency in English; Italian is a bonus

The work

Drive post go-live customer success and retention
Conduct product trainings for users
Provide proactive recommendations to optimize platform use
Identify at-risk accounts and work to mitigate churn