Grievance Coordinator

Onsite Ontario, California

clinical

greenhouse

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Job description

You will manage and resolve health plan grievances and complaints for clinics in Ontario, California. This role requires strong investigative skills and effective communication to ensure compliance and improve patient satisfaction.

Details

Ontario, California, work from office
$28—$34 USD per hour
1+ years of healthcare operations or grievance management experience

The work

Coordinate all health plan grievances and member concerns
Investigate and respond to grievances within required timelines
Prepare professional written responses to health plans
Analyze grievance trends and identify opportunities for improvement