Enterprise Implementation Specialist, Americas

Onsite Cambridge, Massachusetts, United States; Palo Alto, California, United States

go enterprise

greenhouse

Match & cover letter

Create a profile to see your match and get a cover letter for this role.

Create profile and match

Job description

You will manage the technical support and implementation for enterprise customers at Ahrefs. This role requires hands-on account setup and training to ensure successful onboarding.

Details

Cambridge, MA or Palo Alto, CA, on-site
3-5 years in customer support or technical account management
Experience with data migration and enterprise onboarding

The work

Run account setup for new enterprise customers
Own keyword migrations end to end
Deliver onboarding training to customer teams
Be the technical escalation point for accounts