Working Student – Community & User Generated Content Operations

Onsite Berlin

52.3. product - ux testing

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Job description

You will support the management and quality assurance of user-generated content at Lovehoney Group in Berlin. This role involves ensuring a high-quality customer feedback experience across various platforms.

Details

Berlin, work from office
Currently enrolled at a German university with at least 12 months remaining

The work

Support moderation and quality control of user-generated content
Handle escalated review cases according to moderation guidelines
Monitor review syndication and content quality across platforms
Assist with monitoring community/forum activity